sub-task estimates do not seem to roll-up accurately to issues


I've just created a bunch of sub-tasks attached to issues in one of my projects, and one of the issues has not 'rolled' up the estimate from sub-tasks like the other issues I've created. Can anyone tell me why?

Also, I'm not clear how the estimate roll-up on many of the issues I've created is 3 Days, when the sub-tasks should total just a matter of hours. Can someone help me understand why this might be happening?

And yes, I'm a new user. :-)

1 answer

0 votes
Penny Wyatt Atlassian Team Aug 27, 2012

Hi Brent,

Are you looking at these unexplained values in GreenHopper (i.e. any screen in the Agile menu) or on the plain old JIRA View Issue screen?

If it's on the JIRA View Issue screen, then you're looking at the raw values. There's a checkbox that lets you choose whether to display just the values for the parent issue, or to include the time from the sub-tasks as well:

If this is ticked but the subtasks' values aren't being included, have a look at the subtasks as they are displayed on the parent issue. They should all have similar time-tracking bars next to them and you can hover over them to see the exact values.

A possible confusion is that there may be very small number of hours in a day configured. E.g. if you have 3 working hours in a day and 6 hours of work estimated, it will display as 2 days. You can check the number of hours per day by typing "g g" (the keyboard shortcut for admin quicksearch) and typing "Time Tracking" from any JIRA page.

If the value is correct when you view it in JIRA but incorrect in GreenHopper, it's most likely because GreenHopper is a lot cleverer - it takes variables into account such as when the time was logged, what sprints the parent/child task are in, whether the estimates were created before or after the sprint was started... and unfortunately I'm not familiar with the logic there.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Thursday in Agile

How Scrum works? It starts with training and education

To answer “How scrum works,” most of the teams I've worked with first addressed the question: “where to start?”  That question applies to both implementation and improvements on the Scrum framew...

228 views 3 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you