set SLA's in weeks and days

set SLA's in weeks and days

5 answers

1 accepted

This widget could not be displayed.

We need to upgrade the Service desk plugin to newer version to set SLA goals in days and weeks. In Older version Setting up SLAs in days and weeks is not possible.

This widget could not be displayed.

Hi Swetha,

Would be possible to clarify a bit more the question?

This widget could not be displayed.

Hi Rodrigo,

Thanks for your quick response.

In Jira Service Desk now we are able to set goals of SLAs in hours and more precise SLAs in minutes. Is there any way to set SLAs golas in days and weeks also.

This widget could not be displayed.

We need to upgrade the Service desk plugin to newer version to set SLA goals in days and weeks. In Older version Setting up SLAs in days and weeks is not possible.

This widget could not be displayed.

Our Days Elapsed Plugin is designed to handle SLA by working days.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

143 views 16 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you