I see that you are trying to configure https://support.desk.com/customer/portal/articles/376008-connecting-desk-com-to-your-jira-integration. As stated in the documentation, please note that this integration is only available in onPremise (local installation) of JIRA, not for JIRA OnDemand.
It's for Desk.com jira integration.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot