"Resolution" field is required while creating issue, how to make it optional ?

Hallo all,

"Resolution" field is required for all issue types when I'm try to create issue. I have checked  "Create Issue" transition and there is no condition, validation or post function set up for the field. And I don't know how to make it optional. Can anybody help ? I know that there is a possibility to set resolution cleared, but we are just creating an issue and not reopening it. 

Thanks in advance.

This issue prevent us for going live with new JIRA version. If somebody knows how to fix it, it would help us a lot.

Kind Regads

1 answer

1 accepted

Hey there,

have you checked your field configuration?
If it isn't set in the workflow, view the field config - it must be set required there.
"." -> type "screens" and then search for the screen which you use on the create screen for your issues.
There you can set them on optional.

Hope this can help you

Greets
Simon 

Thanks for answer! Btw. "Resolution field can't be set up as "Required" or "Optional" through Field Configuration as it is done by Affects Version/s. But I removed it from screen configuration and it doesn't appear while I'm creating issue, but it do appear while I'm closing issue, which is required. Thanks again

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Featured Groups

Tuesday tips & tricks: What is the Atlassian Community?

It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...

122 views 6 8
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you