"Rank to top" / "Rank to bottom" does not work

In the subtask list of an issue when using the Action menu of a subtask I can select Rank to top or Rank to bottom. But when clicking one of them I get the message that the selected subtask has been updated and the list has not been changed, even after a refresh.

2 answers

1 accepted

For unknown reason it is possible that the configuration of Greenhopper is mixed up. You can check the config with the following SQL queries.

SELECT * FROM propertytext WHERE propertyvalue like '%rankingfield%';

èCheck the propertytext and look for:

<entry>

<string>gh.issue.rankingfield</string>

<string>customfield_10182</string>

</entry>

SELECT id,cfname FROM customfield WHERE cfname = 'Rank'; (or 'Global Rank')

èCheck that the id is the same like above (10182)

To fix this is not easy, so contact the Atlassian Support.

Hey, which list are do you mean? The rank issue operation refers to the rank in Greenhopper as far as I know...

Cheers Christian

Yes you are right, it is an issue of the Greenhopper. Did I note this in the wrong community?

Cheers Beat

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