"Epic Name" field appears twice

Hey guys, I'm seeing the Epic Name appear twice when creating and editing Epics. However, when I tried to remove one of the fields, I then couldn't create new epics (I got an error when submitting the form). Any idea what's going on?

2 answers

1 accepted

0 vote

The workaround when epic name appear to be duplicate in JIRA custom field.

1. Identify the custom field IDs of the two Epic Name fields from the JIRA instance.

2. Copy the id from this SQL query: "select * from propertyentry where entity_name = 'GreenHopper.properties' and property_key='GreenHopper.EpicLabel.Default.customfield.id';"

3. Paste the id here and run this SQL query again: "select * from propertynumber where id = <id>;"

4. The id will be your GH Epic Name custom field ID.

5. Since you have two Epic Name custom field and IDs respectively, you may try to delete the one which are not selected above.

Note: Before you proceed with this, please take a full backup of your instance in case something happen.

Hope it helps.

Atlassian fixed this. Not sure why it was happening.

I wish I knew! I contacted support, and they deleted the extra field. When I tried doing that, I just got an error.

Please explain how they fixed it.

Lucky you,

I did not realize that you are using the JIRA OnDemand version.

I am currently struggling to solve the same issue on our self-hosted version...



Suggest an answer

Log in or Join to answer
Community showcase
Jason Wong
Published Tuesday in Agility Beta

Welcome to agility

Every team in the world is unique, and so   Atlassian believes   that each and every team's best way of working  needs to  be molded to their unique circumstances  – ...

445 views 6 16
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot