"Drop files here..." box is missing.

I am not sure when this went away but in IE9 the "Drop files here to attach them" went away. It works in FireFox. Google Gears is installed ( and the Gears settings grant permission to httpe://mycompany.atlassian.net. Any thoughts on how to bring back the drag and drop box?

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You shouldn't need Gears any more - see https://jira.atlassian.com/browse/CONF-26080 for why, but I think you'll need to do a bit more debugging on exactly what is enabled/disabled in your IE9 installs!

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I am having a hard time figuring out what add-ons are needed to enable the drag and drop box.

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