public knowledgebase

I have a private wiki that is for internal operations and Engineering only.

There are some instances where the information we gather becomes procedural and we would like to publish it to an external wiki/FAQ/or general product-based Knowledgebase for Tier-1 customers and troubleshooting. We cannot host this on our internal Confluence/Jira system. Is there a good plugin or externally hosted solution that works best for this, with minimal cost/setup? Thanks in advance

1 answer

Hi James,

I would actually recommend that you configure another Confluence instance for this purpose because if it's just for displaying externally then you wouldn't need many users to update the instance and therefore a $10 starter license, (with 10 users), would give you enough users to update the instance and you could transfer the content from one instance to the other without too many problems. Of course you would need sufficient server space for the second instance but assuming this is available then that would be the option I would pursue.

All the best,

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Sunday in Feedback & Announcements

How do you analyze GC logs, thread dumps and head dumps?

Hi awesome community!  In this article, I would like to describe the one of the toolset (service) for the analyze some problems on different Java-based instances, of course, as Atlassian admini...

108 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you