It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

problem with templates using JEMH plugin

just upgrade jira to 5.1.8 in test instance and try to use JEMH (1.2.79) to create new issues/comments.

I added comment header template and hope new issues/comments will display this header, but it seems not display as I wanted.

1 answer

1 accepted

0 votes
Answer accepted

Hi Sherry,

a) I wonder if your 'live' test involves a JIRA user rather than a non-JIRA user? The prefix header is there specifically for non-jira users, as if they are JIRA users, the comment is attributed to the JIRA user involved, so you don't need it cluttering the UI?

b) You can remove the 'processed by...' text by unchecking the box Config > Field Processors > Indicate active Field Processor/Profile

Thanks a lot, Andy. That's exactly right!

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published 5 hours ago in Off-topic

Teams behind the teams - Your nominations please!

Teams do amazing things together. We’ve talked about the myth of the lone genius and how everything is actually the result of teamwork. You might be thinking, What about a novelist writing, say, Th...

47 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you