after login to admin, a warning appears about a misconfigured mail variable; but registry and service settings are correct.
System Information :
WARNING: The system property 'mail.mime.decodeparameters' is not set to true. This may result in e-mail attachments with non-Latin filenames being dropped.
For more information please see https://docs.atlassian.com/jira/docs-052/__setting_mail.mime.decodeparameters.
Virtual Machine Arguments -Dcatalina.base=C: Program Files (x86) Atlassian JIRA -Dcatalina.home=C: Program Files (x86) Atlassian JIRA
-Djava.endorsed.dirs=C: Program Files (x86) Atlassian JIRA endorsed -Djava.awt.headless=true -Datlassian.standalone=JIRA
-Dmail.mime.decodeparameters=true -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Djava.io.tmpdir=C: Program Files (x86) Atlassian JIRA temp
-Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=C: Program Files (x86) Atlassian JIRA conf logging.properties
-XX:MaxPermSize=256m -Xms256m -Xmx768m
registry setting is correct also.
We had the same problem. Here is the KB related to the solution:
I followed the instruction and now everything is OK
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