no object DCH for MIME type multipart/mixed

Ronny Nijs February 24, 2014

We have often the following problem and due to this our clients are not informed by mail. Can you please provide us some information about this problem.

Error: no object DCH for MIME type multipart/mixed

{code} 2014-02-24 16:26:29,362 Sending mailitem To='hidden@hidden.be' Subject='(SAN-10) BPO: Belcotax 2013 ' From='null' FromName='(Hidden Support)' Cc='' Bcc='' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@1d478b8f' MessageId='null' ERROR ServiceRunner Mail Queue Service [atlassian.mail.queue.MailQueueImpl] Error occurred in sending e-mail: To='hidden@hidden.be' Subject='(SAN-10) BPO: Belcotax 2013 ' From='null' FromName='(Hidden Support)' Cc='' Bcc='' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@1d478b8f' MessageId='null' com.atlassian.mail.MailException: javax.mail.MessagingException: IOException while sending message; nested exception is: javax.activation.UnsupportedDataTypeException: no object DCH for MIME type multipart/mixed; boundary="----=_Part_1166_1988051960.1393255544512" at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:201) at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:44) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66) at com.quisapps.jira.fieldsecurity.mail.JFSMailQueueImpl.sendBuffer(JFSMailQueueImpl.java:138) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:28) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) Caused by: javax.mail.MessagingException: IOException while sending message; nested exception is: javax.activation.UnsupportedDataTypeException: no object DCH for MIME type multipart/mixed; boundary="----=_Part_1166_1988051960.1393255544512" at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1177) at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:174) ... 8 more Caused by: javax.activation.UnsupportedDataTypeException: no object DCH for MIME type multipart/mixed; boundary="----=_Part_1166_1988051960.1393255544512" at javax.activation.ObjectDataContentHandler.writeTo(Unknown Source) at javax.activation.DataHandler.writeTo(Unknown Source) at javax.mail.internet.MimeBodyPart.writeTo(MimeBodyPart.java:1485) at javax.mail.internet.MimeMessage.writeTo(MimeMessage.java:1773) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1121) ... 9 more {code}

Thanks for the information

Ronny

4 answers

0 votes
Alejandro Conde Carrillo
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 2, 2014

This error is often caused when you are using a non compatible Java version. You can find more information in Exporting a page to word doesn't work after Confluence upgrade.

0 votes
Naama Lev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 3, 2014

Hi ,

We have the same issue as well,

did any one found the cause of that?

Thanks

Naama

0 votes
David Snyder May 8, 2014

FWIW, I'm seeing the same thing on our system. I did attempt to update a number of the text and html email templates in order to remove the "comment" and "description" fields for security reasons. I may try restoring the original files to see if the problem goes away.

0 votes
Andy Brook [Plugin People]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 25, 2014

Hi Ronny, is this driven by JEMH or by a groovy script (I saw this)? If its JEMH, is it repeatable on a particular issue, would like more details?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events