license jira upgrade from 4.4.3 to 5.1.8

We are trying to upgrade our Jira version from 4.4.3 to 5.1.8

But what we are seen on the screen is the need to upgrade the license, is strictly necessary?

The message is : "The current license is too old to install this version of JIRA"

Waiting for a feedback,
Kind regards.

1 answer

0 vote

Yes, you will have to generate a new license for JIRA5 and apply that. You can do it pretty easily from Check out licensing FAQ for moew details.

Depends on what you've got already.

The license you were using allows you support and upgrades during the period you have paid for. After that period, you can upgrade to any version of Jira that was released before your license end-date, but not afterwards. For example, if your licence is expired between the release dates of Jira 5.1 and Jira 5.2, you could upgrade to 5.1 but not 5.2. I suspect that's what's happened to you, and you'll need a new licence.

I'd choose "renew" from the options to begin with - that makes it clear that you're trying to renew rather than buy a fresh one, but if you've not paid maintenance for a long time, you may need a new one. The renewal process should tell you (and prompt a conversation with Atlassian if needed)

thank u so much

Suggest an answer

Log in or Join to answer
Community showcase
Alexey Matveev
Published Saturday in Jira

How to run Jira in a docker container

Everything below is tested on Ubuntu 17.10. I prefer to use Jira in a docker container because: 1. I can install Jira with a couple of commands. 2. I can start and stop Jira just by starting and s...

92 views 2 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot