jira cannot login (I restart the service,but it does not work)

[54 18]

请允许我用中文描述一下：

今天早上打开jira时，发现无法登录：

然后我登录服务器，重启JIRA，但是没有用。然后我继续重启"shutdown_bundled_jre.bat" 和"startup_bundled_jre.bat"，但是只能在服务器中登录JIRA。其他同事仍然无法登录。我该怎么办？

Please allow me to describe the problem in Chinese:

Open jira morning, can not log on. Then I log in to the server, restart JIRA, but useless. Then I continued to restart "shutdown_bundled_jre.bat" and "startup_bundled_jre.bat", but only at the server logs JIRA. Other colleagues are still unable to sign. How can I do? and thanks...

我看不懂相关的日志文件，我上传到这里，有人需要吧。

I do not understand the logs files I uploaded here, some people need it.

()

(atlassian-jira-http-access.log) () () (manager.2013-01-25.log)

(catalina.2013-01-25.log) (localhost.2013-01-25.log)

[Nic Brough -Adaptavist- · Accepted solution]

It looks like you already have something running on that port as well. Check that ALL of Jira is stopped (use the task manager to check if there are any Java processes running) and stop anything that may be Jira. Then check the database settings are correct and restart your Jira.

[54 18]

Thank you for your answer，and thank you.

[54 18]

i know ,it's the firewall... Add Port。。

[Naren]

Can you check with the database connectivity with JIRA.

[Naren]

Can you check with the database connectivity with JIRA.