java.lang.RuntimeException: Error adding status IceBox

Trying to import issues from Pivotal Tracker.

JIRA (v5.2.2#843-sha1:2c344e5)

JIRA Importers Plugin 5.0.2

Users are being mapped (although the exact same problem occurs when not using user mapping).

Please help - I'm really not sure how to proceed.

2013-01-02 10:49:08,735 INFO - Import started by rcourtxxxx using com.atlassian.jira.plugins.importer.imports.pivotal.PivotalDataBean

2013-01-02 10:49:14,052 INFO - ------------------------------

2013-01-02 10:49:14,052 INFO - Importing: Users

2013-01-02 10:49:14,052 INFO - ------------------------------

2013-01-02 10:49:14,053 INFO - Only new items will be imported

2013-01-02 10:49:14,640 WARN - 26 users associated with import. 11 will be imported as active due to license limits. Check log for details.

2013-01-02 10:49:14,640 INFO - ------------------------------

2013-01-02 10:49:14,640 INFO - Finished Importing : Users

2013-01-02 10:49:14,641 INFO - ------------------------------

2013-01-02 10:49:14,641 INFO - 0 users successfully created.

2013-01-02 10:49:14,641 INFO - Retrieving projects...

2013-01-02 10:49:14,721 ERROR - Unexpected failure occurred. Importer will stop immediately. Data maybe in an unstable state

java.lang.Exception: Unable to import Project ExternalProject jiraId=<null>,id=285301,externalName=Frontend,name=PIV FRONTEND,key=PIVFRONT,url=<null>,lead=jbecker,description=<null>,projectCategoryName=<null>,avatarUrl=<null>,assigneeType=2,versions=<null>,components=<null>,issues=<null>,workflowSchemeName=<null>

at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importProject(

at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(



at com.atlassian.jira.task.TaskManagerImpl$

at java.util.concurrent.FutureTask$Sync.innerRun(


at java.util.concurrent.Executors$

at java.util.concurrent.FutureTask$Sync.innerRun(


at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(

at com.atlassian.multitenant.juc.MultiTenantExecutors$

at com.atlassian.jira.task.ForkedThreadExecutor$


Caused by: java.lang.RuntimeException: Error setting up Pivotal scheme for project PIVFRONT

at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalDataBean$3.afterProjectCreated(

at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importProject(

... 13 more

Caused by: java.lang.RuntimeException: Error adding status IceBox

at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalSchemeManager.getPTStatusNameToIdMapping(

at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalSchemeManager.loadPTWorkflow(

at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalSchemeManager.getPTWorkflow(

at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalSchemeManager.getPTWorkflowScheme(

at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalSchemeManager.assignPTWorkflowScheme(

at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalSchemeManager.setPTSchemesForProject(

at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalDataBean$3.afterProjectCreated(

... 14 more

2013-01-02 10:49:14,726 INFO - No issues need to be reindexed.

2 answers

1 accepted

0 votes
Answer accepted

We had manually created a Status called "Icebox", which i guess explains why the importer couldn't add "IceBox". So it's either a bug, or a documentation bug. I've worked around the problem my renaming our Icebox status name.

It definitely looks like a bug in JIRA Importer Plugin. I raised an issue for it -

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