installation database

we are installing confluence for the first time and need support to install the database-

The SQL-database we use works with MyISAM and this is not supported.

We need some advice how to move on.

Is it possible to have an onlinehelp or a telephone support?

2 answers

1 accepted

0 vote
Peter Koczan Atlassian Team Jan 15, 2013


As mentioned in the support ticket, you can set the default storage engine of MySQL to InnoDB in the configuration, please refer to the following documentation:

Otherwise, you can convert a database that is already in MyISAM, you can use this method to convert it:



Hi Alexander,

The databases supported by Atlassian can be found here

You can contact Atlassian support by filing a support ticket at

More info on support levels can be found at

You might also be interested in looking at support response SLA's in the above link

Suggest an answer

Log in or Join to answer
Community showcase
Jason Wong
Published Tuesday in Agility Beta

Welcome to agility

Every team in the world is unique, and so   Atlassian believes   that each and every team's best way of working  needs to  be molded to their unique circumstances  – ...

464 views 8 16
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot