It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

how to set a Bank Hour

Hi,

Our customers, buy a specific amount of hours for our projects.

If the project takes more that the paid amount of hours - we ask them to buy some more hours.

I'm trying to find a way in Jira to store the amount of purrchased hours, and then to have automatically the number of hours left for the customer (by using the log hour function).

this way, I can see if the customer is running low of hours and contact him for an approval for more hours in advance.

I couldn't found a way to do so in Jira....

please assist.

Thanks,

Eyal

1 answer

Create a JIRA ticket for each project and set the estmated hours as the puchased hour. You can then log time as usual and the remaining estimate will show the remaining time.

You can also create a filter to show projects with remaining hours less than a specified number and subscribe to it for notifications or add it in the dashboard.

Thanks!

Well, you're right. but the thing is that I have many customers, and for each I have many different tasks.

the way I think it will be best - I have one jira ticket for each customer, and I open a sub-task for each project.

this way I get a very clear picture of all the customers and all the sub projects.

the problem is that if I set the estimated hours in the main task - it doesn't work well when logging hours in the sub tasks....

Hope it makes sense.

Eyal

To see aggregated times for your issue plus all of its sub-tasks, ensure that the Include sub-tasks check box is selected.

https://confluence.atlassian.com/display/JIRA/Logging+Work+on+an+Issue

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Align

Best Practices in Jira Align

Hello Jira Align customers! In order to better serve you on your journey with Jira Align, the Community team has worked with the Jira Align team to curate the content in this collection to better s...

44 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you