You need to log into the site with an account that has "create issue" rights in that project.
That is currently limited to Atlassian staff, as they are encouraging end users to raise service requests instead, to cut the volume of noise down to a reasonable level. The system should have offered you that option.
It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs