how can i run background queries using customfield values?

i want to build something equal like the SEN field in
my goal is..

if a user enters a number in a field...some queries should be done on an external server using this number.
the results should be displayed below this field...

i think something like this is used to verify a customers SEN.

2 answers

1 accepted

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You should use the script runner plugin.

The code would look like

import groovy.sql.Sql;
import groovy.sql.GroovyRowResult;
import java.sql.SQLException;

Sql connection;

try {
connection = Sql.newInstance( 'jdbc:postgresql://localhost:5432/database','user','password', 'org.postgresql.Driver' );
} catch (SQLException e) {
return "Unknown (Issue connecting to the database: ${e.getMessage()})";

GroovyRowResult result = null;
try {
    result = connection.firstRow("select name from customers where id = ${customerid} ");
} catch (SQLException e) {
    return "Issue retrieving data from the database: " + e.getMessage();;

if (result == null) {
   // no value given
   return "Customer not known";

return "The customer is " + result.get("name");


i get some result like:

javax.script.ScriptException: groovy.lang.MissingPropertyException: No such property: username for class: Script24 A stacktrace has been logged.

in my case i've set up a field "username"

by entering a user name a query should be performed to show me the users email_address

running the query in the local db works fine. am i missing something here?

Its hard to tell without code
Propably you use something like $username without declaring it.

You need to retrieve the value from the customfield. The script runner wiki has many examples how to do this.


This widget could not be displayed.

You'll need to do a bit of coding to get this. I've not seen a plugin that will do this off-the-shelf.

yeah that's what i expected. but could you share any idea?

i mean i don't think it is done by some jelly scripts doesn't it

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