externalid=null when importing json

I want to import data from one jira instance to another.

I am doing that through JSON import, when importing issues i am getting the error as below.

 

2017-05-19 12:46:15,070 INFO - Only new items will be imported
2017-05-19 12:46:15,176 INFO - Importing issue: [externalId='null', summary='T1']
2017-05-19 12:46:15,189 ERROR - Error importing issue [externalId='null', summary='T1']
2017-05-19 12:46:15,190 INFO - Importing issue: [externalId='null', summary='RD-6']
2017-05-19 12:46:15,195 ERROR - Error importing issue [externalId='null', summary='RD-6']
2017-05-19 12:46:15,195 INFO - Importing issue: [externalId='null', summary='RD-BUG-5']

Could nyone please help me on this

1 answer

1 vote

Your project seems to require this "externalId" field, but your JSON does not contain data for it. 

Hi Nic,

Thank you for the reply,

I am importing data into a empty jira instance and all the projects also getting imported through this JSON only.

Is there any configuration required in jira to get this field while exporting into JSON.

How can we solve this issue?

 

Hi Nic,

I did not understand how to deal with this externalId field, can u please elaborate your answer and suggest me how to solve this.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Featured Groups

Tuesday tips & tricks: What is the Atlassian Community?

It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...

154 views 6 8
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you