different auto priority for internal and "by mail" issues for the same project.

Hello,

I'm using my system (on-demand) as a support system and for internal issues as well.

In that case I can open new issues for the support project by sending mail or by pressing create issue button when I'm logged in.

I would like that while sending an email, the issues will be open with high priority but when opening an issue internally, I would like it to be created with medium priority by default.

Is it possible ?

Thanks Nadav.

1 answer

As it's not possibe, I'm using external script to find any issue created by mail and change the priority for those issues.

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