I would like to have JIRA send out a daily email notification to the assignee and product owner given the following conditions:
Product type = x and y
Status = Opened or Assigned
for all tickets in Opened/Assigned state for more than 2 days (with a Begin date=Creation date).
Is there a plug-in or a feature that needs to be turned on ? Thanks in advance. Jeanette
Have you explored using issue filter subscriptions to do this? You might be able to get close to what you want.
For example, a filter using the JQL below would show, for each user, 'Open' issues assigned which were created more than 2 days ago (since the start of current day):
assignee = currentUser() AND status = "Open" AND createdDate < startOfDay(-2)
I hope that helps you a bit.
I haven't covered emailing the product owner, because I don't know how you have this set up in JIRA. Is it one fixed person all the time (perhaps the project lead?) or does it vary issue by issue?
thanks, Sam. I am currently asking my JIRA admin for "Manage Group Filter Subscriptions' global permission which I believe is required for me to subscribe other people within a group address.
Can you pls confirm that with the assignee = currentUser() and setting the receiver=group of users that each user will get an email listing the tickets assigned to them and not all the tickets assigned to the entire group of people?
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot