customizing comment and update email templates for certain project


i would like to ask if its possible to customize the email templates for events "issue commented" and "issue updated" so that if an issue is commented or updated in certain project the template will inculde a value from a certain custom field. If an issue is commented or updated in different project, the template will not inculde this custom field- it will remain unchanged.



3 answers

1 accepted


There are couple of add-ons that can do that:

- Email This Issue


- Notification Assistant

You can evaluate all and use the one you like the most.


0 vote

If you are interested in getting it done yourself, you can read more on how to customize email content in JIRA. Also, this link might help in adding the custom field to the template as well.


May be reporter solved this problem, but for other who dont know

In template use script of this construction:

#if ($issue.getProjectObject().getKey() == "PRJ1")

customization code


standart code


Suggest an answer

Log in or Join to answer
Community showcase
Louis De Jaeger
Posted Thursday in Off-topic

Friday fun: your best joke

Hi all Lets make this Friday fun really fun and post one (or more) of your best jokes! The joke can be about an Atlassian product, or just a really fun joke you want to share! I’m not the best j...

189 views 12 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot