customizing comment and update email templates for certain project


i would like to ask if its possible to customize the email templates for events "issue commented" and "issue updated" so that if an issue is commented or updated in certain project the template will inculde a value from a certain custom field. If an issue is commented or updated in different project, the template will not inculde this custom field- it will remain unchanged.



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Answer accepted


There are couple of add-ons that can do that:

- Email This Issue


- Notification Assistant

You can evaluate all and use the one you like the most.


0 votes

If you are interested in getting it done yourself, you can read more on how to customize email content in JIRA. Also, this link might help in adding the custom field to the template as well.


May be reporter solved this problem, but for other who dont know

In template use script of this construction:

#if ($issue.getProjectObject().getKey() == "PRJ1")

customization code


standart code


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