change room name

This question is in reference to Atlassian Documentation: HipChat Help

I am the HipChat admin for my organization. I need to change the name of a room and I cannot find documentation on how to do this and there is no intuitive way either. Can you please tell me how?

Thank you!


2 answers

Apparently this is not possible through the web interface. Just the local client. Documentation of this somewhere may be helpful to other admins. 

Hey Julia!

Check out the documentation link below, specifically under the Managing Room heading:

HipChat - Managing Rooms


That page does not say how to change the name. Try to follow it. If you log in to HipChat in your browser and head to Group Admin > Rooms and then look for a "rename" option on the list of rooms, there is none. If you open the summary of the room itself, there is still no option for changing the name. 

The only place I found it was to use the client, click New Chat to enter the room and then use the "..." to get the menu that includes rename. 

Yeah, it's definitely not intuitive, which is a bit annoying.

Historically, I've always gone to Group Admin -> Rooms -> Open in Web App, and changed the room names from there, (under the '...' menu, as you found).  I agree that having a rename option directly on the room admin page would save some confusion.


Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Thursday in Off-topic

Friday Fun: Magic Eyes

...staring into the background. Once the image pops out in 3D, you can look around the picture and enjoy. If you will see if you are a true illusion master! :) You did it? :) Wow! Awesome! As a bonus...

409 views 79 11
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you