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can we downgrade JIRA licence

Vithy Hun1
Vithy Hun October 16, 2013

can we downgrade JIRA licence from 100 users to 50 users?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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October 17, 2013

Define "downgrade"?

Lower version of Jira? (Not needed - all versions from 4.0 will work with your current one)

I'm guessing you mean number of users in Download? (Yes, talk to sales, get a downgrade, remove enough users to get you down below your new limit and then paste the new licence in)

Or OnDemand? (Yes, talk to sales)

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Vithy Hun1
Vithy Hun October 17, 2013

Yes that's what I meant. We have a numbers of users that could limit us to a lower bracket of licence. Thanks

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