can i request to re-open a ticket from within the closed ticket?

If i add comments to a closed support ticket, asking for it to be re-opened, will someone in support see these comments?

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Yes, I believe Atlassian use the "auto transition listener" to push it into a state that makes them aware there's been activity.

Thanks. Anyone want to second this?

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Happy New Year - First AUG of the year - great success

Hi Everyone, Hope everyone had a great holiday season and is ready for an exciting 2019.  We had our first AUG last night featuring Tempo Timesheets.  A great presentation and lots of int...

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