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can I get more info regarding change of credit card?

I need to change credit card details but I don t underestand from FaQ, where I can do it. I cannot find any Evaluation area. if I log to My account, I see there Licensing and Evaluation, but both with no items... we pay for Jira Agila and Jira on demands

thank you very much. regards,


1 answer

Hi Zuzana,

That's the documentation you were looking at, right?

Are your user the billing responsible for this instance? If it is, and you don't see the option, please, send an e-mail to, so we can assist you better with this.

Best regards,

Felipe Alencastro

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