Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

adding additional person for Issue Notification

I created an issue and assigned the issue to a developer. Once the issue is resolved, I want the reporter, assignee and an additional person to be notified that particular issue is resolved. How can I add an additional person to be notified when the issue is resoslved.

1 answer

0 votes

Have a look at the project's "notification scheme". Consider adding "Reporter, Assignee" and some way to identify your "other person" to the "resolved" notification.

(I'd look at custom fields for your additional user)

Thanks, but I already did. You can only associate a single project with one notification scheme at a time. Even if I added a single user to that notification sheme, the person would likely receive multiple notifications for all issues related to that project. I want the additonal person to be notificated of one issue and one issue only. And that is when the issue is closed or resolve. I don't want the person to be notified of other issues. Is there away to do this?


You can associate many projects with one notification scheme.

Again, I'd look at the custom fields for the user. If you add a "user picker" and call it "cc" or "spam" or "copy in" or whatever, you can use that in the notification scheme. Your issue can record a user in that field and they'll only be told about issues where they're named.

Also, have you seen "watchers"?

You are correct about associating many projects with one notification scheme. What I meant was you cannot associate many notification scheme with a project. Anyhow I was not interested in the watcher plugin. But thanks for letting me know about the User picker. I should have thought about that immediately since I used it for group notification. I guess sometimes we get tunnel visioned.

Correct, it doesn't make sense to have many notification schemes per project, how would it know which one to use? Not sure I mentioned a watcher plugin - I meant the built in watcher functions. Still, the custom field is *really* handy :-)

I "Share" the issue, and the subsequent email notification updates will apply to the associated notification scheme + the "shared" user just for this one issue.

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you