activation doesn't work on jira 5.1.5 after new installation

Hi atlassian

we try to activate greenhopper but we get an error message.

Greenhopper is updated in 6.0.4.

Error message is :

The call to the JIRA server did not complete within the timeout period. We are unsure of the result of this operation.

thanks by advance.

Jerome MARTIN

1 answer

1 accepted

There is a known issue with GreenHopper 6.0.4 that will, in rare cases, require a restart of JIRA. Once JIRA is restarted, it should be fine.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

455 views 6 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you