Zendesk integration instructions were followed but the integration is not working

Guy Kelsey May 16, 2012

Zendesk integration with OnDemand instructions are either incomplete or incorrect - we can't seem to get the connector configured properly despite review of all of the forums.

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Bruno Rosa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 23, 2013

Hi Guy, I can not confirm that because I would not know for sure if our documentation was actually incomplete or incorrect at that time. Nowadays, I can guarantee that it's working and we don't have seeing many issues with it. Thus, I'd like to ask you, are you still having problems with setting up this integration? Since you didn't said in your question what was exactly happening, I don't have an upfront answer. Please feel free to comment here or create a support ticket at support.atlassian.com if you're still facing problems with this.

Cheers,

Bruno Rosa

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