Would like to close my account

I signed up for a free trial, and haven't been using it. My CC was charged. Not looking for a refund, only for cancel and avoid future charges.

How can I go about cancelling/closing my account?

2 answers

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Accepted Answer
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Jeff Thomas Atlassian Team Oct 06, 2013

Kyle: You can do this at https://my.atlassian.com/

There will be a Cancel Subscription link near the product you'd like to cancel after you expand it using the + link.

Thanks Jeff - just what I was looking for! Cheers.

Jeff Thomas Atlassian Team Oct 06, 2013

You may also be able to get a refund, "To request a refund during the first month of paid service following an evaluation, please contact our Sales Team."

https://www.atlassian.com/licensing/ondemand#evaluatingatlassianondemand-19

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