I'm having an issue with GreenHopper where after downloading an update, it failed to enable, and won't enable. I'm wondering if uninstalling and re-installing will help. However, before I do this, I want to ensure that all of my rapid boards will remain available. Does anyone know if GH will save that information when it is uninstalled?
GreenHopper is using the ActiveObjects tables in the database to store it's data (data such as ranking, etc). If we remove GreenHopper from JIRA, the data contained in the AO tables will still be retained, hence I think it should be safe for you to uninstall GreenHopper, and reinstall it at a later stage.
Just to be safe, you may also generate a copy of backup data before proceed in disabling the GreenHopper from your JIRA instance.
Hope this helps!
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