Will GreenHopper retain data if it is uninstalled and reinstalled?

I'm having an issue with GreenHopper where after downloading an update, it failed to enable, and won't enable. I'm wondering if uninstalling and re-installing will help. However, before I do this, I want to ensure that all of my rapid boards will remain available. Does anyone know if GH will save that information when it is uninstalled?

2 answers

1 accepted

1 vote
Accepted answer

Hey Justinc,

GreenHopper is using the ActiveObjects tables in the database to store it's data (data such as ranking, etc). If we remove GreenHopper from JIRA, the data contained in the AO tables will still be retained, hence I think it should be safe for you to uninstall GreenHopper, and reinstall it at a later stage.

Just to be safe, you may also generate a copy of backup data before proceed in disabling the GreenHopper from your JIRA instance.

Hope this helps!

Cheers.

This is a related problem but in reverse. I have a problem with Greenhopper crashing on all boards and thought I could uninstall and reinstall. If the data is retained how do I remov this AO data to start a fresh?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in United States

Topic Tuesday: What's your favorite topic?

Good morning All, Our goal is to get you into the habit of while enjoying your favorite morning drink you are checking the NOVA "space" for topics and comments. Your input is really needed and...

54 views 4 0
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you