Why is the Reporter Field not showing in the Resolve Issue Screen?

This question is in reference to Atlassian Documentation: Custom Fields or System Fields are Not Appearing on the Screen

In the "Configure Screen" page, I have added the "Reporter" field. But I click on "resolve" the screen does not show that field. I have tried the same with "Attachment" and it is working like a charm. But it just won't work with "Reporter" or "Issue Participants".

2 answers

1 accepted

0 votes
Accepted answer

Issue participants sounds like a read-only field that is pulled from other data, so it won't appear on screens that are for editing issues.

For the reporter, do you have "modify reporter" permission in the project?  The field won't be offered to you if you don't.

Hey Nic,


thx so much for your fast reply - I suddenly realized that I was thinking that it will display the reporter, but I actually didn't want the option to change the reporter. So it totally makes sense that it won't show.

Thank you again and have a nice day




Suggest an answer

Log in or Sign up to answer
Community showcase
Published Friday in Agile

Are you a Jira Service Desk agent? We want to talk to you!

Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...

87 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you