Why is only the youtube image display vs the actual video when inserting link?

When I insert youtube links (they are actually Atlassian videos), the editor automatically converts it to a wiki connector macro. However, when you view the page, the video doesn't render - only an image and I lose the youtube link that I really want the user to see.

This is what I input and how it changes

This is what I see

This is an example of a URL that renders the video correctly to play: http://www.youtube.com/watch?v=ca8n9uW3afg&feature=relmfu

This is an example of URL that doesn't render correctly; only the icon display: http://www.youtube.com/watch?feature=player_detailpage&v=IosU1MSmNeU

1 answer

1 accepted

0 votes
Accepted answer

Hi Kalynn,

You can see the exact behavior you are experiencing in the Widget Connector Troubleshooting documentation: https://confluence.atlassian.com/display/DOC/Widget+Connector+Macro#WidgetConnectorMacro-Troubleshooting

Looking at those two URL's you are comparing, the one that doesn't work have a strange parameter "feature=player_detailpage", which is probably making the URL invalid for Widget Connector to use.

I googled it and got this:

"After a video completes, a grid of videos that YouTube suggests you watch that it believes are related to this video, appear and are clickable. When you click one of those, the URL is replaced with that video's URL with the &feature=related tacked on the end so that it knows statistically as confirmation that you clicked it (as a presumption). It will update other videos with higher click-thru counts as "related" to that video. When people post a video with that &feature=related part on the end, they're just copying the address as a whole not knowing that section needs to be removed."

The correct link for the video you want would be this: http://www.youtube.com/watch?v=IosU1MSmNeU. Give it a try and let me know if it does the trick.


I actually went to Share and tried that link, which is almost like the link you provided -- but, it gave me insight into the issue. The shared short link doesn't work either as it renders as http://www.youtu.be.com/watch?v=IosU1MSmNeU

From Share > Options, I then selected Long Link and that seemed to work.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published yesterday in Statuspage

194 years of downtime: looking back on incident data from 2018

Statuspage customers logged more than 194 years of collective incidents in 2018. That’s a whopping 87% increase from the  104 years logged in 2017 , and we aren’t even through December yet....

58 views 1 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you