Why is only the youtube image display vs the actual video when inserting link?

[Karie Kelly]

When I insert youtube links (they are actually Atlassian videos), the editor automatically converts it to a wiki connector macro. However, when you view the page, the video doesn't render - only an image and I lose the youtube link that I really want the user to see.

This is what I input and how it changes

This is what I see

This is an example of a URL that renders the video correctly to play: http://www.youtube.com/watch?v=ca8n9uW3afg&feature=relmfu

This is an example of URL that doesn't render correctly; only the icon display: http://www.youtube.com/watch?feature=player_detailpage&v=IosU1MSmNeU

[Jeison · Accepted solution]

Hi Kalynn,

You can see the exact behavior you are experiencing in the Widget Connector Troubleshooting documentation: https://confluence.atlassian.com/display/DOC/Widget+Connector+Macro#WidgetConnectorMacro-Troubleshooting

Looking at those two URL's you are comparing, the one that doesn't work have a strange parameter "feature=player_detailpage", which is probably making the URL invalid for Widget Connector to use.

I googled it and got this:

"After a video completes, a grid of videos that YouTube suggests you watch that it believes are related to this video, appear and are clickable. When you click one of those, the URL is replaced with that video's URL with the &feature=related tacked on the end so that it knows statistically as confirmation that you clicked it (as a presumption). It will update other videos with higher click-thru counts as "related" to that video. When people post a video with that &feature=related part on the end, they're just copying the address as a whole not knowing that section needs to be removed."

The correct link for the video you want would be this: http://www.youtube.com/watch?v=IosU1MSmNeU. Give it a try and let me know if it does the trick.

Cheers.

[Karie Kelly]

I actually went to Share and tried that link, which is almost like the link you provided -- but, it gave me insight into the issue. The shared short link doesn't work either as it renders as http://www.youtu.be.com/watch?v=IosU1MSmNeU

From Share > Options, I then selected Long Link and that seemed to work.

Thanks!