I am trying to give access to an external client to a specific project. I created a group called "External Clients".
However, when I go to JIRA Administration > System > Security > Global Permissions, I cannot see my new role under the dropdown in "Add Permissions" section at the bottom.
I followed this video https://youtu.be/wvdVNpgG34M if that helps.
Why am I not seeing the new group?
Thanks for replying. This section is under
All the way to the bottom you will see these fields.
Hope this helps.
I think I have the same problem (on JIRA Cloud).
I am logged in as the global/site administrator and I'm trying to add a group to "Browse Users" global permission (but does not matter which permission I choose) - it does not show in the group on the list and does not autocomplete the name of the group.
At 2:44 in the video, when the user clicks on the "Anyone" field - that's where my problem lies at - the group I want to add to the permission does not show up!
I have found a workaround (for Cloud at least), though and hopefully it will work for you as well - when I actually click on the drop-down arrow instead of trying to type in the field, every group in my Jira is listed and I am able to choose it and press the "Add" button to confirm.
PS. Roles and groups are different things in JIRA, I think you meant "Group" when you mentioned "role" in your post.
Hello everyone! It's been a while since Houston's had a Atlassian Community Event (formerly Atlassian User Group meeting) so I wanted to gauge interest in an unofficial downtown meetup after wo...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events