I am trying to give access to an external client to a specific project. I created a group called "External Clients".
However, when I go to JIRA Administration > System > Security > Global Permissions, I cannot see my new role under the dropdown in "Add Permissions" section at the bottom.
I followed this video https://youtu.be/wvdVNpgG34M if that helps.
Why am I not seeing the new group?
I think I have the same problem (on JIRA Cloud).
I am logged in as the global/site administrator and I'm trying to add a group to "Browse Users" global permission (but does not matter which permission I choose) - it does not show in the group on the list and does not autocomplete the name of the group.
At 2:44 in the video, when the user clicks on the "Anyone" field - that's where my problem lies at - the group I want to add to the permission does not show up!
I have found a workaround (for Cloud at least), though and hopefully it will work for you as well - when I actually click on the drop-down arrow instead of trying to type in the field, every group in my Jira is listed and I am able to choose it and press the "Add" button to confirm.
PS. Roles and groups are different things in JIRA, I think you meant "Group" when you mentioned "role" in your post.
Hi all Lets make this Friday fun really fun and post one (or more) of your best jokes! The joke can be about an Atlassian product, or just a really fun joke you want to share! I’m not the best j...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot