Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why do users receive notifications, when no setting in the notification scheme allows this?


Several users are receiving JIRA notifications and there is no explainable reason.

I checked the watch list

I checked the notification scheme for groups and users added to events for notification

I checked with notification helper

All the above indicate that the user should not receive notifications, yet they do.

Is there something else I need to check?



2 answers

Hi Priya,

When are they getting notifications? On issue create?

You might want to check your workflows too, it might be that the notifications are send as part of a post function.

Best regards,


Thanks, the problem was: "Projects with “all users” set in the notification scheme, and with jira-users group in the all users. "

It was fixed by someone else, just before I investigated thats why i didn't pick it up.

Thanks for the quick response!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Industry Groups

🤖 A Jira Senior Developer's thoughts on remote pair programming

Hello, Tech enthusiasts! Are you ready for October to begin 🙀? I wanted to share with you an Article I came across from Work/Life (The Atlassian blog) from  a senior developer on the Jira te...

30 views 1 2
View post

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you