White page in the masks of Agile (Greenhopper)

When they are called the functionality of Agile, through the Plugin Greenhopper 6.0.8, the data are visualized very below the title (see him attached), there are different empty spaces in the resulted HTML

Can this problem be resolved going on the new version of GreenHopper ?

Thanks for the answer

2 answers

1 accepted

This widget could not be displayed.

Hi Vicky,

when I call one function from Agile Menu

came always this screen with a "Blank" Page

I have open a Jira Task by the Atlassian Support, but we haven't resolved the issue


Thanks for your help, best regards Guido

The issue is resolved with the support https://support.atlassian.com/browse/GHS-6818

Thanks for all Guido

The recommendation as per the support ticket:

1. Disable/upgrade the outdated JIRA Gantt-Chart Plugin

2. Restart JIRA

Not only some Files were corrupt for which cancellation of the Files in the directories of work and cache; restart of Jira and reindex

This widget could not be displayed.

Hi Guido,

Is it possible to attached the screenshot of the problem? Have you tried using different browser?

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 45m ago in Canada

Topic Tuesday - August 21

Hello and happy Topic Tuesday! We would love to continue to find out more about you. Here’s the question: What is one way Atlassian products have shifted the way your team works? Looking forw...

10 views 2 0
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you