White page in the masks of Agile (Greenhopper)

When they are called the functionality of Agile, through the Plugin Greenhopper 6.0.8, the data are visualized very below the title (see him attached), there are different empty spaces in the resulted HTML

Can this problem be resolved going on the new version of GreenHopper ?

Thanks for the answer

2 answers

1 accepted

Hi Vicky,

when I call one function from Agile Menu

came always this screen with a "Blank" Page

I have open a Jira Task by the Atlassian Support, but we haven't resolved the issue


Thanks for your help, best regards Guido

The issue is resolved with the support https://support.atlassian.com/browse/GHS-6818

Thanks for all Guido

The recommendation as per the support ticket:

1. Disable/upgrade the outdated JIRA Gantt-Chart Plugin

2. Restart JIRA

Not only some Files were corrupt for which cancellation of the Files in the directories of work and cache; restart of Jira and reindex

0 vote

Hi Guido,

Is it possible to attached the screenshot of the problem? Have you tried using different browser?

Suggest an answer

Log in or Join to answer
Community showcase
Jason Wong
Published Tuesday in Agility Beta

Welcome to agility

Every team in the world is unique, and so   Atlassian believes   that each and every team's best way of working  needs to  be molded to their unique circumstances  – ...

454 views 7 16
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot