Where to enter my SEN?

I've tried to submit a support ticket for the first time on support.atlassian.com and when I filled in the actual details, there was a popup about "failed SEN validation". So I went to my product page, found a SEN and wanted to enter somewhere. However, I didn't find an appropriate field. Where do I enter it?

1 answer

1 accepted

0 votes
Accepted answer

When you select Licence Type as Commercial, you will see a Text Box where you can enter SEN.

Ah OK, I've selected Evaluation and the text box was not there.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Friday in Jira Service Desk

Looking for anyone who has switched from Zendesk to Jira Service Desk

Hi Community! The Jira Service Desk marketing team is looking for customers who have successfully switched from Zendesk to Jira Service Desk!   We’d love to hear your thoughts on the pros and ...

38 views 1 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you