Where do we set reset values for resolution - with a story? task?


1 answer

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Steven Behnke Community Champion Jun 26, 2016

The Resolution field is usually handled by the Workflow. It is never put on the Create or Edit screen.

You should follow these two rules.

  1. When transitioning fromblueTo Do (Blue) or yellowIn Progress (Yellow) status togreenCompleted (Green) status you will either – 
    • Provide a screen for the user to set a resolution
    • Set the resolution with a Post-Function
  2. When transitioning from a greenCompleted (Green) status to a blueTo Do (Blue) or yellowIn Progress (Yellow) status you should clear the resolution with a Post-Function.

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