Where are most of the Atlassian Answers users from?

[Ramiro Pointis]

Hi you all,

I don't know if this question applies here but I always have wondered from where are you all. The different Time Zones are killing me :)

I recently discovered a good application where I can see the hours in different time zones so I can know when to ask a question, depending in the hour is difficult to receieve comments!

[Dennis Kromhout van der Meer · Accepted solution]

We use timezones extensively in JIRA, good suggestion Ramiro! I raised a feature request for Answers here: ANSWERS-566

[Ramiro Pointis]

BTW that's a good idea. I didn't tought about it. It could be very helpful.

[Bastiaan Jansen]

Hey Ramiro,

I'm based in The Netherlands :)

[Dennis Kromhout van der Meer]

Also from Amsterdam; yup! Amsterdam Support business hours are from 10am til 7pm.

[Dennis Kromhout van der Meer]

That's correct, we use the follow the sun principle, saves us from working at 3am :)

[Ramiro Pointis]

That's one of the Atlassian headquarters right? So by now your almost finishing your labor hours?

[Ramiro Pointis]

If I'm not wrong, when Amsterdan is finishing San Francisco is starting, and same in the case of San Francisco and Sydney?

[Mizan]

You can see the location in profiles of the users with Autobiographer badge ;-)

BTW its a good question i am based in India and i get help after my lunch, so according to me most users(EXPERTS) are based in Europe and USA :)

[Nic Brough -Adaptavist-]

Don't forget the Australians - there's a good block of them high in the karma lists too.

[Ramiro Pointis]

Now I understand why, why why there was so much activity at my night time. I'm in South America and basically, I'm starting my labor hours when in India are finishing and in Australia are almost sleeping I think :)

[Mizan]

:D , but i find many users(EXPERTS) helping others(like me) almost 24*7

Is Answers so addictive ? :)

[Ramiro Pointis]

Yes of course, I always have been helped (and also saved). I'm not sure but I think yes it is a little addictive ;)

[Radu Dumitriu]

Most of the users are from Earth. However, there are alien infiltrations.

No seriously Ramiro, would you like every user to respond to this question ?

[Radu Dumitriu]

Split the two. "Support" and "Answers" are 2 different things.

[Ramiro Pointis]

No, not really. My principal concern is to know at least in what time I can have more support. Because I often see that there is more activity in my 'sleep' time. With the comments of @Dennis and @Bastiaan I'm having an idea. For example, I don't really know if in the three cities they have a support team, and if there are other new headquarters.

[Ramiro Pointis]

Yes they are. But not completely. There are a few users with a lot of karma points that have helped other users many times. They count too for me as support.

[Dennis Kromhout van der Meer]

We're actually busy on staffing Answers with dedicated people. I'll be one of the first so get used to see me around :)

[Ramiro Pointis]

Nice to hear that. It's incredible how the Atlassian Answers are becoming so important to new Atlassian clients. I think this will grow up much more.

[Radu Dumitriu]

@Dennis

Wow. This is good news, indeed.

[Christian Czaia _Decadis AG_]

@Dennis Nice. Have you already made it to the states? Just curious. Cheers Christian

[Dennis Kromhout van der Meer]

@Christian not yet, still busy on it! :)