We've got Confluence Cloud and JIRA Cloud and in Confluence when we try to make a page using the 'JIRA report > Change log' template, it hangs and we never get our page. It seems to happen when we choose to make a static report that uses the 'Snapshot JIRA report template'.
Steps we've followed (simple options)
At this point, it hangs and the page is never created.
Steps we've followed (advanced options)
And it hangs the same as for the simple options.
Things we've tried
I've tried searching and haven't found anyone else reporting this issue so I suspect we've done something outlandish to break our reports, so any suggestions for fixes or documentation I should read would be most appreciated!
Unfortunately, this is a bug in the lastest version of Confluence. A bug report was created as you can see here. Please feel free to comment and vote on it. Meanwhile, you can refer to Atlassian Bug Fixing Policy for further information regarding how Atlassian Developers handle bug reports.
Please let us know if you have any further question.
Thanks and regards,
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot