When I move issue to close status, resolution field is reset to "Unresolved"

I'm using standard simple workflow.

This is causing issues in our reporting and dashboard.

1 answer

This widget could not be displayed.
Timothy Chin Community Champion Jan 24, 2013

Open the workflow transition that closes issue and remove the post function that sets the resolution to unresolved.

I'm using Greenhopper flow. Message says not to change :

GreenHopper Simplified Workflow for Project SMAR DraftShared by1 project

Generated by GreenHopper version 6.1-rc1. This workflow is managed internally by GreenHopper. Do not manually modify this workflow.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

151 views 16 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you