These two documents describe different methods for creating a theme... How do the end result of each differ?
I belive the 2nd link (stylesheet) was the older approach, and limited you to a css file that altered the layout.
The first link should be used, and allows for richer integration and customization. Also the first method results in a full-blown plugin so you can add any configuration or extras (macros, etc).
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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