We are using Jira OnDemand 6.0 w/ Greenhopper and track impediments at the resource level instead of the story/task level. Is there a way for team members to "log an impediment" (without regard to a specific issue... i.e. "I was impeded for 4hours today because my workstation was down" or "I was impeded for 2hrs today due to unplanned meeting xyz")? And it's important that we can report on these in a way that allows us to review the total number of hours that the entire team or specific team members were impeded during a sprint. The idea here is that we expect a certain capacity for each team member / the team, and we want to be able to track how impediments eat into our expected capacity.
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