My screen has the CC field. The CC field has that screen assigned to it. When I add my name to the CC field and enter a test comment in an issue and click Update button, I do not receive the email.
I can't see what else could be wrong here. Anyone have any advice of where I might look to resolve this?
There are 2 things that you can check
1. The field is included in the notification schemes
2. Check if you have subscribed to your own changes. This is an option you can set in your profile and the default is not to receive mails for own changes!
This is an old troubleshooting guide, but still helpful. I'd run through the suggestions there to be sure. Also, make sure the cc'd users have the 'Browse Project' permission, sometimes that can do it as well.
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