Users in 'Developers' group cannot see Greenhopper boards?

I'm having a weird issue, I have users which are in the developers group and they cannot see the Greenhopper scrum boards that I created. As an admin I can see them but they have no access to them...any idea why this is?

I ran into a similar post and it was answered saying it was fixe in Greenhopper 6.0.6, how can I check which version of Greenhopper I have if I am OnDemand?

Furthermore, those users in the developers group also can't see the 'Assignee' field upon issue creation...I check 'Default Permission Scheme' for the project and 'Assign Issues' has 'Project Role (Developers)', shouldn't that mean that its visible then?

Thanks for the help!

7 answers

1 accepted

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Ruchi Tandon Atlassian Team Oct 25, 2012

Hey Tudor,

As for the first problem about Greenhopper Rapid boards visdibility, have you tried asking your users to access the issues on the Rapid Board directly in JIRA. Are they able to sccess it?

Please test the spope of the problem outside of Greenhopper. If you take the filter from the Rapid board and execute the same using a developer user account, are you able to view the issues in there. This would help you identify if this is a permission problem.

As for the assignee field not visible, it could be that there is a confusiuon between 'developer' group and 'developer' project role, Could you please try to add the developer group in the permission scheme for the project?

Figured it out, I had to share my filters. I have two filters one for each of my boards and once I shared those with all projects it seems to work :). Thanks!

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Hi Tudor ,

May I know your instance URL to look at it further?

Cheers,

Omar

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Sure, my instance is https://binarystream.atlassian.net

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hahaha, no worries mate, will look at it shortly :)

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Figured it out, I had to share my filters. I have two filters one for each of my boards and once I shared those with all projects it seems to work :). Thanks!

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LOL, I was just writing the answer for this because it seems you haven't shared any filters, glad to hear that :)

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