User installed plugins not showing after Confluence upgrade & UPM upgrade function giving errors

Last Friday we upgraded our Confluence version to the latest.

Since the upgrade we have lost access to all our user installed plugins.

We rely a lot on Gliffy and not having our plugins is have a critical impact on our day to day operations and we cannot create new pages.

We were very excited about this upgrade and it has been a major problem for us.

Any assistance on this would be greatly appreciated.

1 answer

Always test upgrades before you do it for real, it saves you lots of time and aggravation...

From what version did you upgrade and did you check compatibility of plugins with new Confluence before upgrading?

When you say 'lost access' what does that mean, are you able to login, and then? Are there any errors?

Atlassian Support should be involved soonest to help out, you will need to provide logs and other such content, from version/to version that you may not want to/cant post on a community forum...

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