User installed plugins not showing after Confluence upgrade & UPM upgrade function giving errors

Last Friday we upgraded our Confluence version to the latest.

Since the upgrade we have lost access to all our user installed plugins.

We rely a lot on Gliffy and not having our plugins is have a critical impact on our day to day operations and we cannot create new pages.

We were very excited about this upgrade and it has been a major problem for us.

Any assistance on this would be greatly appreciated.

1 answer

Always test upgrades before you do it for real, it saves you lots of time and aggravation...

From what version did you upgrade and did you check compatibility of plugins with new Confluence before upgrading?

When you say 'lost access' what does that mean, are you able to login, and then? Are there any errors?

Atlassian Support http://support.atlassian.com should be involved soonest to help out, you will need to provide logs and other such content, from version/to version that you may not want to/cant post on a community forum...

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted yesterday in Confluence

Calling all marketing teams who use Confluence - we want to hear from you!

Hi Community! me again 🙂 If you’re a marketing team using Confluence, we want to hear your story! How did you start using Confluence? What are your use cases? What have been some of the benefits?...

107 views 3 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you