User is able to login through the main Confluence page, but when he tries to access individual wiki pages will intermittently get a "ERR_TOO_MANY_REDIRECTS" error. This has been occurring over the last week or so, with the ability to access a page one moment, and then loses access later.
User is using Chrome as a default, has cleared all cookies, tried loading in Incognito Mode, tried loading from a new tab, a new instance, and from Internet Explorer, all giving the same error.
No changes have been made recently to the user's profile / access. I confirmed the user's permissions to the page, and even added him to the overall site admin group.
As far as I'm aware, it is only affecting one user. For example, I was able to access all of the pages he was not able to, despite giving him the same privileges I have.
The user is not particularly tech-savvy and lives several states away, so it may be a challenge to talk him through the steps necessary to get the developer data. For the time being, let's assume that information won't be available.
Got the Chrome log...it's two pages' worth of errors. Significant/repeated errors are:
Appreciate any help....
Statuspage customers logged more than 194 years of collective incidents in 2018. That’s a whopping 87% increase from the 104 years logged in 2017 , and we aren’t even through December yet....
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