First of all, I can't remove past users and I cannot auto-delete or re-assign their work to a default users so I could delete them. In the past, I was told to just remove past users from the confluence group. Now I have to disable them? Anyway, I went through and disabled all past users. Now only 23 active users exists. When I try to add a new user, I get error:
This Confluence installation is not licensed for additional users.
Users allowed by license: 25
Current active users: 25
If you would like to add users you will need to upgrade your Confluence license. (Upgrade pricing)
Please contact us if you have any questions.
I need to add a user who starts working here today. Please advise?
Hi there,
Have you tried to refresh the licensed users information? Since you made changes to the users recently, giving that a try might be a good idea. Just go to Administration > License Details and click on refresh.
Hope it helps.
Hey,
have you checked that site?
https://confluence.atlassian.com/display/DOC/Reducing+the+User+Count+for+your+Confluence+License
How many administrator accounts do you have in your system?
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