User Count on System Information shows 1162 users

When I look at the System Information screen I get a count of 1162 users.

I'm not sure how I get 1162 users listed on this instance.

I'm closer to 602.

Is there a left-over problem with the import or is there some other count that is happening here?

1 answer

0 vote
Nick Mason Atlassian Team Jun 05, 2012

JIRA counts the users in all directories to get to that number, even if one or more of the directories are inactive. In OnDemand the only active directory is the Crowd one, but there's still users in the internal JIRA directory that came from the import, so a lot of your users end up being counted twice. In OnDemand you can pretty well ignore that "Users" number in System Info and just go by what the User Browser says.

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