I own a Home Repair / Remodeling / Service company. We use JIRA to track service requests from new and existing customers. We direct all customers to fill out our online Appointment Request form http://etshomerepair.com/appointment.php This is a simple HTML form which generates an email to an email address which JIRA monitors and uses the JEMH plugin to parse into creating a new issue. Each field in the HTML form corrisponds to a standard or custom field in JIRA.
We want to move from locally hosted to OnDemand but after signing up I see this function/plugin is not available.
Q: Is there another way to do what we need? Give customers the ability to fill out an online form (without prior registration or login) that will generate an issue in JIRA OnDemand.
To answer “How scrum works,” most of the teams I've worked with first addressed the question: “where to start?” That question applies to both implementation and improvements on the Scrum framew...
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